Terms and Conditions

Terms and Conditions for Xochimilco Restaurant

Welcome to Xochimilco Restaurant! By visiting or using our services at the address below, you agree to comply with and be bound by the following terms and conditions. Please read them carefully before accessing our services.

Location and Contact Information
Xochimilco Restaurant
4904 Auburn Blvd, Sacramento, CA 95841
Phone: (916) 349-9495

General Terms of Use

We are committed to providing a welcoming and enjoyable dining experience. By visiting our restaurant or using our services, you agree to the following terms:

Reservation and Seating Policy

  • Reservations are recommended for larger parties to ensure availability. However, walk-ins are always welcome.
  • Seating arrangements are subject to availability and at the discretion of the management.

Payment Methods

  • We accept major credit cards, debit cards, and cash as valid payment methods.
  • Prices listed on our menu are subject to change without prior notice.

Service Conduct

  • We reserve the right to refuse service to individuals who exhibit inappropriate behavior, including but not limited to disrespect toward staff or other guests.
  • Disruptive behavior may result in removal from the premises.

Online and In-Restaurant Orders

Placing Orders

  • Orders can be placed in-person, by phone, or via authorized third-party platforms.
  • Ensure that all order details are accurate at the time of placement. Xochimilco Restaurant is not responsible for errors resulting from incorrect information provided.

Cancellations and Refunds

  • Cancellation requests for orders must be made within a reasonable timeframe. Refunds are at the discretion of the restaurant management.
  • For online orders, refund and cancellation policies may vary based on the platform used.

Food and Allergens

We strive to accommodate dietary preferences and allergy concerns. However:

Allergen Notice

  • Menu items may contain or come into contact with allergens, such as nuts, dairy, and gluten. Guests with severe allergies should inform the staff prior to ordering.
  • Xochimilco Restaurant cannot guarantee the absence of cross-contamination.

Quality Assurance

  • We prioritize freshness and quality in all our dishes. If a guest has concerns about their meal, they are encouraged to address it immediately with the staff.

Privacy Policy

Information Collection

  • Personal information, such as phone numbers or names, collected for reservations or orders, is used solely for service purposes.
  • We do not share guest information with third parties except as required to process orders or comply with legal obligations.

Liability and Disclaimer

Limitation of Liability

  • Xochimilco Restaurant is not responsible for personal property lost or damaged on the premises.
  • Guests assume all risks associated with dining, including potential reactions to food allergens.

Disclaimer of Warranties

  • Services are provided "as is" without any warranties, express or implied.

Changes to Terms and Conditions

Xochimilco Restaurant reserves the right to update these terms and conditions at any time without prior notice. Continued use of our services constitutes acceptance of any changes.

Contact Us

For further information or questions about these terms, please contact us:
Phone: (916) 349-9495
Address: 4904 Auburn Blvd, Sacramento, CA 95841

Thank you for choosing Xochimilco Restaurant! We look forward to serving you.